Privacy policy

Everything you need to know about how we handle your data.

Version: 4.0 | Last updated: April 29, 2026

UMANIQ · Veldkant 33 A, 2550 Kontich, Belgium · BE1011807196

1. What this policy covers

At UMANIQ, we handle personal data with care and transparency. This privacy policy explains how we collect, use and protect your personal data when you interact with us, whether through our website, our services, or other business activities.

This policy applies to:

• The use of our website

• Our services and client engagements

• Marketing and communication activities

• Events and recruitment processes

2. Who we are

UMANIQ BV
Veldkant 33 A, 2550 Kontich, Belgium
Company number: 1011807196
Email: hello@umaniq.eu

In this policy, “we”, “us” or “our” refers to UMANIQ acting as the data controller.

3. Purpose and legal basis of processing your data

We process personal data in the context of the activities below, for the purposes described and based on the applicable legal grounds:

Processing activity	Personal Data	Legal Basis
Handling and assessing job applications. In case of a successful application, a separate employee privacy notice will apply.	Identification data, contact details, CV, motivation, correspondence	Legitimate interest in managing recruitment processes. Where relevant, processing is necessary to take steps prior to entering into a contract
Managing and responding to incoming requests via the website, e-mail or other communication channels	Name, contact details, content of the request	Necessary to take steps at your request prior to entering into a contract, or our legitimate interest in ensuring proper follow-up
Sending updates, insights and newsletters related to our services and activities	Name, e-mail address, preferences or areas of interest	For existing clients: legitimate interest (soft opt-in). For other contacts: consent
Informing you about our services, events and relevant developments, including targeted communications	Name, e-mail address, interests	Legitimate interest for existing business relationships (soft opt-in) or consent where required
Providing access to content such as whitepapers, insights or other materials, and following up on such interactions	Name, e-mail address, professional details (such as company or role)	Legitimate interest or consent, depending on the context
Collecting feedback and evaluating our services to improve quality and relevance	Name, contact details, feedback	Legitimate interest in improving our services
Organising and managing events, webinars or similar initiatives	Name, e-mail address, organisation, function, and where applicable specific preferences (e.g. dietary requirements) or visual material	Necessary for the organisation of the event. Consent where specific or sensitive data is involved
Delivering our services and managing client relationships	Identification and contact data, professional information, communication	Necessary for the performance of a contract
Managing relationships with suppliers, partners and collaborators	Name, contact details, professional information	Necessary for the performance of a contract

4. Retention of personal data

We retain personal data only as long as necessary for the purposes for which it was collected:

• Contact requests and appointments: up to 1 year after completion

• Customer and supplier data: up to 7 years (legal obligations)

• Event registrations: up to 1 year after the event

• Job applications: up to 1 year (standard); up to 3 years (with consent for recruitment pool)

• Marketing communications: until you unsubscribe or withdraw consent

5. Sharing of personal data

We may share personal data with:

• Service providers acting on our behalf (e.g. hosting, communication tools)

• Professional advisors (such as legal or accounting services)

• Public authorities where required by law

All such parties are required to process personal data in accordance with applicable data protection laws.

6. International data transfers

We are established in Belgium. In certain cases, personal data may be transferred to or accessed from outside the European Economic Area (EEA).

Where this occurs, we ensure that appropriate safeguards are in place, such as:

• Adequacy decisions by the European Commission

• Standard Contractual Clauses (SCCs)

7. Security of personal data

We implement appropriate technical and organisational measures to protect personal data, including:

• Access controls and restricted access

• Secure systems and data storage

• Encryption (including SSL on our website)

8. Your rights

Under applicable data protection law, you have the right to:

• Access: You can request a copy of the personal data we hold about you

• Rectification: You can ask us to correct inaccurate or incomplete data

• Erasure: You can request the deletion of your personal data, subject to certain legal exceptions

• Restriction: You can ask us to limit how we process your data in specific situations

• Objection: You can object to processing based on our legitimate interests

• Withdrawal of consent: Where processing is based on consent, you can withdraw it at any time

• Data portability: You can request your data in a structured, commonly used format and transfer it to another provider

• Complaint: You can lodge a complaint with your data protection authority if you believe your rights have been violated

To exercise your rights, contact us at: hello@umaniq.eu

We will respond within one month.

9. Cookies and tracking

We use:

• Essential cookies for security and functionality

• Functional cookies to improve user experience

• Analytical cookies to understand website usage

Where required, cookies are placed based on your consent.

10. Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.

Material changes will be communicated via our website and, where appropriate, via direct communication.